First Offering Is Part of a Series of Integrations between SugarCRM and IBM’s Collaboration Tools. Full story here…
Author: Andrew Penrose
Social Media ROI: Socialnomics
Sametime goes to the Super Bowl
http://www.youtube.com/watch?v=4ltGmqSW1WE&feature=channel_video_title
Damian Chojna – Extending The Rich Text Editor in IBM Lotus Connections
Working in the IBM Campus in Dublin, Damian gives detail on how you can extend the rich text editor used in IBM ‘s Connections product.
http://www.youtube.com/watch?v=D-KcY2EChh0&feature=related
Rheinmetall AG and becoming a social business with IBM software
Rheinmetall uses IBM software to help it do social business both inside and outside its organisation.
http://www.youtube.com/watch?v=vOLiqXR9kL8&feature=channel_video_title
Gartner’s social network framework roles
Which one are you ?
Connecters, who bridge groups of people, have contacts in different social groups and enjoy introducing people to each other
Salesmen, who have extensive social connections and are defined by their tendency to persuade people to do things, buy certain products and act in certain ways
Seekers, who connect with other people to find out the information, skills and obligations they need to conduct their daily lives. When seekers go shopping, they tend to seek advice from experts who tell them which are the best gadgets to buy, where to get them and at what prices
Mavens, who are knowledge exchangers or information brokers. They are experts in particular areas, and other people go to them for advice. Mavens aren’t out to persuade people, but use and acquire information for their own interests. According to Gartner, firms that reach out to mavens could come unstuck because these individuals are as happy spreading negative commentary about a product or company as a positive message
Self-sufficients, who prefer to find out for themselves what they need to know. Gartner stresses that this group can be tough to target because they are relatively impermeable to viral influences and bandwagon effects
Unclassifieds, who did not definitively fall into any of the social network categories and made up two-thirds of the survey.
IBM Lotus Connections 3.0 Demo
Great demo from Suzanne Minassian going through the features of Connections 3.0